Post by account_disabled on Jan 22, 2024 4:01:19 GMT -5
How do managers usually check the quality of their managers' work? They just selectively listen to calls. Although with this approach it is quite easy to miss something. Anton Petrukhin, Sales Development Team Lead Ringostat , shares practical life hacks on how to control the quality of the sales department’s work and not miss anything. Reading time 9 minutes Number of calls to new clients How to calculate how many calls a manager should make Waiting time for response and missed calls Total and average call duration Read other recipes for the Ringostat multicooker: “We reduce advertising costs using call tracking . ” “We reduce advertising costs using Google Analytics reports and end-to-end analytics .
We create Fax Lists a wow effect in the client using 7 telephony features . ” “We automate sales and save sales time . ” “We increase the quality and quantity of leads by optimizing advertising . ” Anton Petrukhin Anton Petrukhin, Sales Development Team Lead Ringostat Ringostat has a high standard for working with clients and partners. Therefore, as a team lead, I always monitor the work of sales managers. This allows you to notice and correct shortcomings in a timely manner or provide advice if there is a complex transaction in the works. Ringostat reports and audio recordings of conversations that are attached to each call help me with this. In this article, I will tell you how to easily check the quality of your sales team without spending a lot of time on it.
I have two main tools for monitoring managers. The first is a report on the performance of managers. It is located in the Analytics section : manager performance report My first three life hacks relate specifically to this. Number of calls to new clients In many companies, managers make cold calls - and Ringostat is no exception. In this case, it is important for the manager to understand how productive the employee was and how many potential clients he called. Plus, you need to evaluate whether these were meaningful conversations or whether you quickly said goodbye to the salesperson.
We create Fax Lists a wow effect in the client using 7 telephony features . ” “We automate sales and save sales time . ” “We increase the quality and quantity of leads by optimizing advertising . ” Anton Petrukhin Anton Petrukhin, Sales Development Team Lead Ringostat Ringostat has a high standard for working with clients and partners. Therefore, as a team lead, I always monitor the work of sales managers. This allows you to notice and correct shortcomings in a timely manner or provide advice if there is a complex transaction in the works. Ringostat reports and audio recordings of conversations that are attached to each call help me with this. In this article, I will tell you how to easily check the quality of your sales team without spending a lot of time on it.
I have two main tools for monitoring managers. The first is a report on the performance of managers. It is located in the Analytics section : manager performance report My first three life hacks relate specifically to this. Number of calls to new clients In many companies, managers make cold calls - and Ringostat is no exception. In this case, it is important for the manager to understand how productive the employee was and how many potential clients he called. Plus, you need to evaluate whether these were meaningful conversations or whether you quickly said goodbye to the salesperson.
